The State University Experience Essay Example for Free

The State University Experience Essay There is a State University video and it seems cool. It offers a lot of majors and the school is nearby the house. One time he visited the school and has a tour with his parents. There is one tour guide that assist them to the whole University and it seems that he doesn’t know what he’s doing and they wasn’t able to complete the tour. And when they go to the gigantic lecture hall the lights are off and the tour guide can’t find the switch to turn the lights, so they just open the door so that the sunlight could come in. The admissions office sends a letter to his mom and it seems that there is a problem because of the transcript of record is missing and they can’t find it. So he asked his counselor if he sends the transcript and she told that she already send last week. He’s been accepted to the University and already sends a confirmation form. There are a lot of applications that same information that already passed and he is wondering why they need the same information. It’s a waste of time. There is an orientation in the school and he met a lots of friends and he already know who is his advisor and signed for the classes. After that all he left to do is pay his tuition fee because if not, there will be a problem because he will lose all of his signed class  if he didn’t pay the bill on time. He needs to go to the admissions office or to his college office to confirm and check the letter that was being sent to them long time ago because the form and the fee has been paid. It is his first day and it seems it’s stressful for his first day in that university. STATEMENT OF THE PROBLEM Ems: How should the State University admissions office improve their service process in accepting enrollees and prevent errors in the system of applications? Abi: How should the Admissions office of the State University improve their service process in accepting enrollees and to remove the waste of time that the customer experiencing while in the process of filling the application forms? ANALYSIS OF THE CASE A customer waste of time and bad experience for the first time in a company is a big no to businesses because this will lead to losses and a customer will shift to the other company that offers better service. In this case, a new student want to enroll in the university and to know about the facilities to better know about the school she/he chose, the tour guide doesn’t know what she’s doing and not familiar with the facilities inside the campus. Also, the admissions office has an application form that contains confusing information for the student which cannot easily understand. They also missed some important paper and files about the student which are very important. Furthermore, the university doesn’t access billing information faster and they have lack of financial aid for the student to pay for their bills. As a University they must have a good and organized admissions office to put and keep the important papers in just one place and their process service m ust be well organized to prevent unnecessary things. ALTERNATIVE COURSES OF ACTION I. The State University should have an application software in computer having a Poka-Yoke device This will help to eliminate the waste in waiting,  finding the information and to prevent from missing important papers. Poka-Yoke devices can give warnings if the file has not been saved yet by the admission or it can track errors that they made. II. The State University Administrators should use Process Management Activities. This Process Management will help the Admission Office to have a good service process where in the inputs they have in the enrollees will be sequenced properly and they will have a success completion. III. State University can do Benchmarking This will compare the service they provide from the other schools and this can improve the service performance of the State University administrators. This eliminates time and resources. It can also identify the performance gaps between the organization and competitors. IV. The State University should use Value-creation process vis-à  -vis with support process This process will improve the Admission Office in giving services; it will provide specific work steps to the employees in performing the services in the application of enrollees and handling them properly. V. State University should change their people in charge in the admission office. They should change the people in charge in the admission office to a well trained and responsible enough to handle files properly because the problem might be on the people in charge why files or application are being misplaced. RECOMMENDATION Our group recommends the second alternative which is the University should  use the Process Management Activity. The university must have enough equipments or materials for the important information of each student that are enrolled in the school and so that they will not experience hard time by finding from different rooms the important documents of a student. Control by means of measuring the process if they met the expected output and the school must continuously improve the service they provide for the customers. To apply those techniques it should be repeatable and measureable. Meeting these two conditions ensures that sufficient data can be collected to reveal useful information for evaluation and control, as well as learning that leads to continuous improvement. LEARNINGS The group learned that service process management in an organization is important factor that the employee and the company must consider because each customer contributes and help the business grow and it affects the business on how to deliver value to its customer. But sometimes, we cannot avoid that the cause of the dissatisfaction of the customer because it is the employee itself. To have an effective process the errors must resolve quickly to prevent repetition so that the customer will prevent from dissatisfying about the service that the employee gives. To develop an efficient procedure the company must be organized and give high standards of performance because this serves as a guide or directions to do a quality standards which leads to efficiency and in satisfying customers.

Observations on Magical Realism Essay -- Literature Essays Literary Cr

Observations on Magical Realism    What is magical realism? Many people have conflicting ideas about when and who first used the term. It is likely that most people are completely confused when confronted with this subject, but after they read a few papers on magical realism, it becomes a little clearer. The papers that Amaryll Chanady, Luis Leal, Angle Flores, Franz Roh, and Scott Simpkins wrote have been helpful in studying the history and theory of magical realism. Each paper has many good points in it, but the authors argue so much over who is right or wrong that it is hard to decide who to agree with. Angel Flores has several good points in his essay on magical realism. He says that it â€Å"has been studied mostly through the thematic or biographical approach. The thematic approach has dwelt on geographical settings....The biographical approach on the other hand, has surveyed the literary production chronologically† (109). Flores believes that Jorge Luis Borges’ 1935 book A Universal History of Infamy was the first use of magical realism. He describes magical realism as transforming â€Å"the common and the everyday into the awesome and the unreal.† He says the writers â€Å"cling to reality as if to prevent ‘literature’ from getting in their way, as if to prevent their myth from flying off, as in fairy tales, to supernatural realms. The narrative proceeds in well-prepared, increasingly intense steps, which ultimately may lead to one great ambiguity or confusion....All magical realists have this in common† (qtd. in Leal 119-120). Flores st ates that â€Å"magical realists do not cater to a popular taste, rather they address themselves to the sophisticated, those not merely initiated in aesthetic mysteries but versed in subtleties† (qtd.... ...etropolitan Paradigms.† Ed. Lois Parkinson Zamora and Wendy B. Faris. Durham; N.C.: Duke UP, 1995: 125-144. Flores, Angel. â€Å"Magical Realism in Spanish American Fiction.† Ed. Lois Parkinson Zamora and Wendy B. Faris. Durham; N.C.: Duke UP, 1995: 109-117. Leal, Luis. â€Å"Magical Realism in Spanish American Literature.† Ed. Lois Parkinson Zamora and Wendy B. Faris. Durham; N.C.: Duke UP, 1995: 119-124. O’Reilly, Breen. Magical Realism. 1994. 1 January 2001 . Roh, Franz. â€Å"Magical Realism: Post-Expressionism.† Ed. Lois Parkinson Zamora and Wendy B. Faris. Durham; N.C.: Duke UP, 1995: 15-31. Simpkins, Scott. â€Å"Sources of Magical Realism/Supplements to Realism in Contemporary Latin American Literature.† Ed. Lois Parkinson Zamora and Wendy B. Faris. Durham; N.C.: Duke UP, 1995: 145-159.   

Mid-Term Exam Remedial Law

Mid-Term Exam 1. Distinguish Cause of action from action SUGGESTED ANSWER: A CAUSE OF ACTION is an act or omission of one party in violation of the legal right or rights of the other (Maao Sugar Central vs. Barrios, 79 Phil. 606; Sec. 2 of new Rule 2), causing damage to another. An ACTION is an ordinary suit in a court of Justice by which one party prosecutes another for the enforcement or protection of a right, or the prevention or redress of a wrong. (Section 1 of former Rule 2). 2. What is the concept of remedial law? SUGGESTED ANSWER:The concept of Remedial Law lies at the very core of procedural due process, which means a law which hears before it condemns, which proceeds upon inquiry and renders judgment only after trial, and contemplates an opportunity to be heard before judgment is rendered (Albert v. University Publishing, G. R. No. L-19118, January 30, 1965). Remedial Law is that branch of law which prescribes the method of enforcing the rights or obtaining redress for thei r invasion (Bustos v. Lucero, G. R. No. L-2068, October 20, 1948; First Lepanto Ceramics, Inc. v. CA, G. R. No. 110571, March 10, 1994). 3.How shall the Rules of Court be construed? SUGGESTED ANSWER: The Rules of Court should be liberally construed in order to promote their objective of securing a just, speedy and inexpensive disposition of every action and proceeding. (Sec. 6, Rule 1 1997 Rules of Civil Procedure. ) ADDITIONAL ANSWER: However, strict observance of the rules is an imperative necessity when they are considered indispensable to the prevention of needless delays and to the orderly and speedy dispatch of Judicial business. (Alvero vs. Judge de la Rosa, 76 Phil. 428) 4. Distinguish between substantive law and remedial law.SUGGESTED ANSWER: SUBSTANTIVE LAW is that part of the law which creates, defines and regulates rights concerning life, liberty, or property, or the powers of agencies or instrumentalities for the administration of public affairs. This is distinguished f rom REMEDIAL LAW which prescribes the method of enforcing rights or obtaining redress for their invasion (Bustos v. Lucero, G. R. No. L-2068, October 20, 1948). 5. Distinguish jurisdiction from venue? SUGGESTED ANSWER: JURISDICTION treats of the power of the Court to decide a case on the merits, while VENUE refers to the place where the suit may be filed.In criminal actions, however, venue is jurisdictional. Jurisdiction is a matter of substantive law; venue, of procedural law. Jurisdiction may be not be conferred by consent through waiver upon a court, but venue may be waived, except in criminal cases (Nocum et al. v. Tan, G. R. No. 145022, September 23, 2005; Santos III v. Northwest Airlines, G. R. No. 101538, June 23, 1992). 6. Give the effects of the following: 1 Splitting a single cause of action: and 2 Non-joinder of a necessary party. SUGGESTED ANSWER: 1.The effect of splitting a single cause of action is found in the rule as follows: If two or more suits are instituted on th e basis of the same cause of action, the filing of one or a judgment on the merits in any one is available as a ground for the dismissal of the others. (Sec. 4 of Rule 2) 2. The effect of the non-joinder of a necessary party may be stated as follows: The court may order the inclusion of an omitted necessary party if jurisdiction over his person may be obtained. The failure to comply with the order for his inclusion without justifiable cause to a waiver of the claim against such party.The court may proceed with the action but the judgment rendered shall be without prejudice to the rights of each necessary party. (Sec. 9 of Rule 3) 7. Rolando filed a petition for declaration of the nullity of is marriage to Carmela because of the alleged psychological incapacity of the latter. After trial, the court rendered judgment dismissing the petition on the ground that Rolando failed to prove the psychological incapacity of his wife. The judgment having become final, Rolando filed another petit ion, this time on the ground that his marriage to Carmela had been celebrated without a license.Is the second action barred by the judgment in the first? Why? SUGGESTED ANSWER: No, the second action is not barred by the judgment in the first because they are different causes of action. The first is for annulment of marriage on the ground of psychological incapacity under Article 36 of the Family Code, while the second is for declaration of nullity of the marriage in view of the absence of a basic requirement, which is a marriage license. [Arts, 9 & 35(3),Family Code]. They are different causes of action because the evidence required to prove them are not the same. [Pagsisihan v. Court of Appeals, 95 SCRA 540 (1980) and other cases]. . The plaintiff sued the defendant in the RTC for damages allegedly caused by the latter’s encroachment on the plaintiff’s lot. In his answer, the defendant denied the plaintiff’s claim and alleged that it was the plaintiff who in fa ct had encroached on his (defendant’s) land. Accordingly, the defendant counterclaimed against the plaintiff for damages resulting from the alleged encroachment on his lot. The plaintiff filed an ex parte motion for extension of time to answer the defendant’s counterclaim, but the court denied the motion on the ground that it should have been set for hearing.On the defendant’s motion, therefore, the court declared the plaintiff in default on the counterclaim. Was the plaintiff validly declared in default? Why? SUGGESTED ANSWER: No, the plaintiff was not validly declared in default. A motion for extension of time to file an answer may be filed ex parte and need not be set for hearing. [Amante vs. Sunga, 64 SCRA 192 (1975)]. ALTERNATIVE ANSWER: The general rule is that a counterclaim must be answered within ten (10) days from service. (Rule 11, sec. 4). However, a counterclaim that raises issues which are deemed automatically joined by the allegations of the Compl aint need not be answered. Gojo v. Goyala, 35 SCRA 557 (1970)]. In this case, the defendant’s counterclaim is a compulsory counterclaim which arises out or is connected with the transaction and occurrence constituting the subject matter of the plaintiff’s claim. It raises the same issue of who encroached on whose land. Hence, there was no need to answer the counterclaim. 9. The plaintiff sued the defendant in the RTC to collect on a promissory note, the terms of which were stated in the complaint and a photocopy attached to the complaint as an annex.Before answering, the defendant filed a motion for an order directing the plaintiff to produce the original of the note so that the defendant could inspect it and verify his signature and the handwritten entries of the dates and amounts. 1 Should the judge grant the defendant’s motion for production and inspection of the original of the promissory note? Why? 2 Assuming that an order for production and inspection was issued but the plaintiff failed to comply with it, how should the defendant plead to the alleged execution of the note? SUGGESTED ANSWER: 1) Yes, because upon motion of any party showing good cause, the court in which the action is pending may order any party to produce and permit the inspection of designated documents. (Rule 27). The defendant has the right to inspect and verify the original of the promissory note so that he could intelligently prepare his answer. (2) The defendant is not required to deny under oath the genuineness and due execution of the promissory note, because of the non-compliance by the plaintiff with the order for production and inspection of the original thereof. (Rule 8, sec. 8). ALTERNATIVE ANSWER: 2) The defendant may file a motion to dismiss the complaint because of the refusal of the plaintiff to obey the order of the court for the production and inspection of the promissory note. [Rule 29 Sec. 3(c)]. 10. What is forum shopping? SUGGESTED ANSWER: Forum shopping is the act of a party which consists of filing multiple suits, simultaneously or successively, for the purpose of obtaining a favorable judgment (Leyson v. Office of the Ombudsman, G. R. No. 134990, April 27, 2000; Yulienco v. CA, G. R. No. 131692, June 10,1999; Chemphil Export & Import Corp. v. CA, G. R. Nos. 112438-39, December 12, 1995).

The Inevitability of the American Revolution - 1736 Words

The Inevitability of the American Revolution Alexandria Wallick Michael Savage American History to 1877 Midterm Essay 13 March 2012 01 The Inevitability of the American Revolution The British colonies began on a loose foundation with the failure of Roanoke then the harsh reality Great Britain faced with the Jamestown colony. When the number of colonies grew in the New World so did Britain’s control over it’s people. The British Empire thrived off the natural resources but the continuous involvement in wars such as the Second Hundred Years’ War, and the Seven Years’ War made the British focus more on their domestic affairs rather than the colonies. The neglect of the colonies was just one of the many†¦show more content†¦Then parliament created the Townshend act which imposed a series of taxes on all goods imported into the United States. The revenue collected was the desire of the parliament to show the colonies had the right to impose the taxes.[7] Even though Britain was taxed more than it’s colonies to the West, the colonists felt that they were not properly represented . The Enlightenment or the Age of Reason was a major influence in the American revolution. The Enlightenment was a cultural movement that began in Europe that promoted the power of reason in order to reform society and acknowledge intellectuals. His arguments concerning liberty and the social contract later influenced the written works of Alexander Hamilton, James Madison, Thomas Jefferson, and other Founding Fathers of the United States[8], Locke was coined the Father of Liberalism.[9] Locke stated that In a natural state all people were equal and independent, and everyone had a natural right to defend his â€Å"Life, health, liberty, or possessions,† which was later implemented in the American Declaration of Independence as, â€Å"Life, liberty, and the pursuit of happiness.†[10] The actions of the colonist in response to the Townshend Act convinced the British that they needed troops in Boston to help maintain order. 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